Have you had previous House-keeping experience and are looking to progress your skills?  Elevation Alps are looking for an operations assitant this summer.  Working in a fast paced, hospitality environment can be challenging at times but also extremely rewarding.

Working closely with the Operations team, you will be highly organised, detail-oriented, and proactive. Your primary role will be to train, oversee, and manage a team of housekeepers to ensure our properties are cleaned and presented to a luxury standard, while maintaining high levels of guest satisfaction.

In addition, you will play a key role in hosting training and supporting the team in welcoming guests, helping to deliver a warm and professional guest experience. You will also work closely with the Bookings, Guest, and Concierge Coordinator to ensure that all guest concierge items are correctly ordered, prepared, and placed in properties ahead of arrival, contributing to a seamless check-in experience.

Key requirements:

• Previous house-keeping experience
• Fluent in English. Fluency in French is desirable, but as a minimum you should be comfortable navigating basic situations in French when necessary.
• Driving license held for 3 years.
• Candidates should are already legally allowed to work in France, we’re happy to support a visa application for exceptional applicants

What we offer

• CDS Contract
• 35 hours per week across 5 days with 2 consecutive days off each week (weekend work is required)
• Monthly salary (French minimum wage)
• Contribution to your lift pass
• Use of a vehicle for work
• Accommodation provided

We are seeking an experienced, driven, and people-focused Operations Manager to lead our resort team and deliver exceptional guest experiences throughout the winter season. This is a senior, hands-on leadership position at the heart of our resort operations, ideal for someone who thrives in a fast-paced hospitality environment and leads with energy, professionalism, and integrity.

As Operations Manager, you will oversee the day-to-day running of the resort, ensuring all departments operate smoothly and efficiently. From accommodation standards and guest services to team welfare and operational logistics, you will take ownership of delivering excellence across every touchpoint of the guest journey.

You will lead, motivate, and support a diverse seasonal team, creating a positive, high-performing culture built on collaboration and accountability. You will act as the key link between resort operations and the office team, ensuring clear communication, accurate reporting, and alignment on service standards.

This role requires strong organisational skills, sound decision-making, and the ability to remain calm under pressure. Challenges are inevitable in a dynamic resort environment — your ability to problem-solve quickly, communicate clearly, and maintain high morale will be essential.

Key Responsibilities
• Oversee all daily resort operations across departments
• Lead, support, and motivate your team to maintain exceptional service standards
• Ensure high guest satisfaction through proactive communication and swift issue resolution
• Monitor operational performance and implement improvements where needed
• Manage staff schedule and ordering of supplies
• Act as the primary liaison between resort and head office
• Respond effectively to unforeseen situations and operational challenges

Who We’re Looking For

You are a confident leader with proven management experience, ideally within hospitality or a customer-focused environment. You are approachable, organised, and adaptable, with strong communication skills and a natural ability to inspire those around you.

Essential Requirements
• Previous leadership or management experience
• Strong hospitality background with a focus on customer service
• Calm, solution-oriented approach under pressure
• Excellent organisational and communication skills
• Fluent English (French fluency desired or B2 level)
• Full EU or UK manual driving licence held for atleast 3 years.

Salary will be dependent on experience and if accommodation is required.

Primarily house-keeping; in small teams you will be responsible for looking after a selection of properties. You will ensure they are cleaned to Elevation Alps high standard, reporting maintenance issues quickly, keeping stores topped up and tidy; and proudly welcoming in guests.  Although working in small teams, we are still one big team and checking in to help others is also part of the job.

Who we are looking for:

• People who care about putting in 100% into any task they are set.
• Team players who support each other to get the end goal done.
• Ability to take instructions as well as the ability to think creatively when curve balls happen to find solutions and problem solve.
• We want you to love the mountains and shout it from the rooftops! The more you are excited about the resort and experiencing all it has to offer and sharing it with others; the more your guests will be enamoured by you as a host and elevated about their holiday.
• The role is hard work physically and we require a good level of fitness from our staff members.

What we offer:

• Options of 14-30 hour contracts
• Monthly salary (French minimum wage)
• Discounted quality staff accommodation in Morzine
• Airport transfers at beginning and end of the season

Essential requirements:

• EU passport holders or French visa holders only. We do not accept UK passport holders for this role. If applying from the UK please specify your right to work or your application will be discounted.
• Ability to speak English at B2 level

Desirable requirements:

• French speakers
• Driver’s license

Elevation Alps is looking for a reliable, practical and proactive Maintenance & Hot Tub Assistant to join our operations team. This hands-on role is responsible for ensuring our portfolio of luxury chalets and apartments are maintained to a high standard, with a particular focus on hot tub servicing, general property maintenance and supporting the wider operations team.

This is an excellent opportunity for someone who enjoys a varied role, working both independently and as part of a close-knit team in the French Alps.

Working Hours

35 hours per week

• Working days: Wednesday to Sunday
• Days off: Monday & Tuesday
• Weekend work is essential due to guest changeovers and operational requirements.
• The successful candidate will participate in an on-call rota, remaining available to respond to maintenance emergencies outside of normal working hours when required.

Key Responsibilities

Property Maintenance

• Carry out routine maintenance across Elevation Alps managed properties.
• Diagnose and repair minor maintenance issues.
• Complete preventative maintenance to minimise guest disruption.
• Assemble and install furniture, fixtures and equipment.
• Report larger maintenance issues requiring specialist contractors.
• Ensure all work is completed safely and to company standards.

Hot Tub Maintenance

• Perform scheduled cleaning and servicing of hot tubs.
• Test and balance water chemistry.
• Clean filters and carry out routine equipment checks.
• Troubleshoot and report faults.
• Maintain accurate servicing records.
• Ensure hot tubs are presented in excellent condition for arriving guests.

Guest Support

• Respond promptly to maintenance requests during guest stays.
• Resolve issues efficiently while maintaining a professional and friendly attitude.
• Liaise with the Operations Team regarding urgent repairs, guest priorities and assist the wider team with their duties.

General Operations

• Assist with seasonal property setup and shutdown.
• Support deliveries, linen movement and equipment installation.
• Help prepare properties for inspections and photography.
• Maintain company vehicles, tools and maintenance equipment.
• Follow all health and safety procedures.

Essential Skills & Experience

• Practical maintenance or handyman experience.
• Good problem-solving abilities.
• Comfortable working independently.
• Strong organisational and time management skills.
• Friendly and professional manner.
• Full manual driving licence held for 3 years minimum.
• Ability to lift and move equipment safely.
• Basic understanding of plumbing and electrical systems is desirable.
• Previous experience maintaining hot tubs or swimming pools is advantageous, although training will be provided.

Personal Qualities

• Reliable and trustworthy.
• Positive attitude and willingness to learn.
• Flexible and adaptable.
• Takes pride in high standards of work.
• Calm under pressure.
• Strong attention to detail.

Benefits

• CDD French contract.
  Discounted staff accommodation.
• Portes du Soleil lift pass provided.
• Company vehicle available for work-related duties.
• Full training in Elevation Alps maintenance procedures and hot tub servicing.
• Opportunity to work in one of Europe’s premier mountain destinations.
• Supportive and friendly team environment.